Commissioning

As an operator, HVAC contractor or service provider, you have to ensure that faults are reliably remedied for yourself and for your customers. 
Faults requiring on-site service assignments can never be ruled out, not even with the most advanced technology. If a fault occurs in our TROX products and systems within or outside the warranty period, our Technical Service Team is there to assist.

In order to ensure that the notification of a fault can be processed as quickly and as efficiently as possible, please ensure that you include the following information:

  • Delivery date of the TROX components and systems
  • TROX order number and item number
  • Product designation
  • Brief description of the fault


Report the fault using the online fault notification system

or contact our partners in the Technical Service Team.

Online fault notification

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联系表

我们竭诚为您服务

Visual contact Visual contact

请留下您的信息和留言
Tel.: +86 (0)512/67168869 | Fax: +86 (0)512/67168879

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联系

感谢您的留言!

Visual contact Visual contact

您的留言已发送,将会马上处理。
我们将尽快联系您。
对于产品和服务相关的问题,您也可以直接拨打我们电话:
Tel.: +86 (0)512/67168869 | Fax: +86 (0)512/67168879